Personal Data Protection Policy

 

BBPLUS SPA dedicates all its efforts to protecting the privacy of its users in the online environment that it has arranged to provide its products and services, declaring that it complies and will fully comply with the current legislation on the matter (Law 19.628 on the Protection of Private Life). , and its modifications).

 

Any information we collect from you is constantly used to improve your browsing experience, to deliver our services and products in a better way by understanding what our customers want, so that we can continue to deliver a sales service, products, offers and promotions. with products and prices that are attractive to our customers.

 

Specifically, we use Customer Information for feedback, marketing and promotion purposes, for statistical analysis, for the offer of new products, to verify the qualifications of our customers to quote and buy the products offered, to bill our service and for others. related commercial effects.

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For greater security of the use and collection of your personal data when you visit our internet pages, please read the following information regarding our privacy policy and your authorization.

We hereby inform you that browsing the Internet pages of BBPLUS SPA, and the use of its online services, constitutes an express acceptance of this Policy and authorizes BBPLUS SPA to collect, use and share information in the terms described in this policy.

 

What personal data we collect:

 

We collect information about your name, address, email address, telephone number, purchasing operations and required services, all of which allow us to control the quality of our services via the internet and provide solutions to possible problems.

In addition to the above, when you become a registered user of our website, or visit it, or when you use an authorized device (such as a mobile phone) to register, access or enter your BBPLUS SPA account, we may collect information that you give us by this means, including your email address and use it in accordance with this Privacy Policy.

Cookies and other technologies:

 

Our Internet page, applications and email messages may use cookies, electronic tokens (e-tokens) and other technologies, through which we can better understand the behavior of users, the parts of our pages indicate. of Internet that people visit and what features of our applications and services are used. These technologies exclusively contain information on the type of customer (user or visitor) and do not store any other Customer Information.

We may use these technologies to deliver notices about our applications and that relate to your interests as well as to measure the effectiveness of advertising campaigns that we can launch on our services and products. These technologies remain on your computer or other authorized device and are automatically rescued when you subsequently visit our website. If these technologies make you uncomfortable, you can disable them on your computer or authorized device. The deactivation of cookies may affect the functionality of the Internet page, however we try to ensure that the design of our Internet page allows access to most of the offers, even when cookies are disabled. Aggregate information on visitors to the Internet page: we can generate aggregate reports on visitors to our Internet page to measure its performance. These reports do not contain Customer Information.

 

Links to other Internet pages:

 

On certain occasions, when you visit our Internet pages, you may find many opportunities to access third party Internet pages. By clicking on the link to these pages, the BBPLUS SPA Privacy Policy no longer applies. We recommend that you read the privacy policy for third-party Internet pages.

 

I use customer information:

 

All the information collected by BBPLUS SPA can be transferred, hosted and processed in countries other than its country of origin, specifically in the countries of the Region where BBPLUS SPA has a presence, in accordance with the commercial needs of BBPLUS SPA and the legislation in force in Chile.

 

When we share customer information

 

We share customer information with third parties when necessary to carry out legitimate business in connection with the product and service sales service that is provided, including support services such as providers of processing services. invoices, technical assistance, collections and other support services. We take reasonable steps to require such third parties to maintain the confidentiality of Customer Information and we require them to adhere to this Privacy Policy.

In the case of sale or disposal of the BBPLUS SPA business, we may share Customer Information with third parties in connection with the sale, sale or other assignment of our business. In this case, the new company will assume the rights and obligations regarding your information as described in this Privacy Policy.

 

Finally, we may share Customer Information with third parties in order to comply with legal requirements, to answer legal processes or when permitted by law to protect our rights and assets, including to fight against identity theft or investigate fraudulent billing. In these cases, we will endeavor to give you notice no less than 10 days prior to the delivery of the requested information in order to adopt the measures it deems appropriate to proceed to protect your personal information.

 

We keep the information about you for the period that you are a user and for a longer period of time for related commercial activities, unless you expressly request its deletion. When the information is no longer required for our business activities, we will destroy it, unless there is a current request or order to preserve it.

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Your consent:

 

If you do not make a modification to the default privacy preferences that you accept through this instrument, BBPLUS SPA may collect, use and disclose all Customer Information in a manner consistent with this Privacy Policy. You may decide to modify your privacy preferences to allow us to collect other types of Personal Information or to request that we no longer continue to collect such information.

 

You may choose not to receive communications that we send you based on your customer information. If you select this alternative, you must understand that we will not be able to inform you about any future feature of the BBPLUS SPA products or services, improvement or promotion that we offer. You have the right to request a copy of the information that www.bbplus.cl has about you at any time. You also have the right to demand the correction of any error in the information kept about you, as well as to object to the use of your personal data for direct marketing purposes.

 

Any promotional or advertising communication sent electronically from this site will indicate the matter to which it refers, our identity as the sender and, in addition, a link that will be available on the page of www.bbplus.cl or via email so that the recipient, if desired, may request the suspension of these shipments. In this way, messages will cease to anyone who has requested it.

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Security of customer information

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In accordance with current legislation to protect customer information, we use security technologies and procedures that limit access to our database.

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However, no system is completely safe or error-free, so it is not possible to absolutely guarantee the total security of customer information.

 

Modifications to the privacy policy

 

We reserve the right to modify this Privacy Policy at any time. Any modification regarding the collection or use of information about our clients, will be duly reported on our website, in highlights, without prejudice that we may additionally adopt other communication measures towards our clients.